‘Ohana Conferencing Supervisor (Full-Time, Honolulu)
Position: ‘Ohana Conferencing Supervisor, Full-Time
Department: Ohana Conferencing
Location: Honolulu Office
Job Summary: The ‘Ohana Conferencing (OC) Supervisor under the direction of the ‘Ohana Conferencing Manager assists to ensure successful implementation of ‘Ohana Conferencing Program, including but not limited to the Senior Facilitator, OC Facilitators, and Recorder supervision; outreach and networking with partner organizations; and facilitating and recording ‘Ohana Conferences as needed to meet goals and objectives of program. The OC Supervisor ensures that facilitators and recorders fulfill the commitment to our OC contract in a timely and professional manner. Provide intensive, ongoing training and supervision for all OC Facilitators and Recorders, including attending conferences to learn, evaluate and help to improve the quality of service of the OC staff. Provide OC Facilitators and Recorders with the resources needed to provide the best possible service to families. Work with the OC Manager to mediate any Human Resource issues of any OC Facilitators and Recorders. Support OC Manager in assisting partners in their needs and requests. Meet regularly with the OC Manager and Senior Facilitator to brainstorm avenues for ongoing relationship building in the community.
Minimum Requirements: Must have a Bachelor’s degree in a related field from an accredited institution of higher learning; and a minimum of three (3) to five (5) years case management or human services-related experience and/or training. Must have an understanding of group work and child welfare. Must be able to maintain an ethical, responsible, and professional attitude and demeanor under all circumstances in person, by phone, e-mail, and correspondence, in order to effectively and efficiently engage and maintain working relationships with families and professionals, who are undergoing complex and crises situations. Experience working with families whose children have been harmed or threatened with harm preferred. Experience in facilitation and/or mediation preferred. Demonstrate a high degree of professionalism and maturity. Decisive and able to make tough decisions as required. Committed to quality and performance improvement. Must have a strong ability to communicate clearly and concisely both orally and in writing with the organization’s leadership team and others. Ability to be proficient with computer use including keyboarding, word processing, spreadsheets and database manipulation. Proficient use of Microsoft Word, Excel and Outlook are required. Valid driver’s license, no-fault automobile insurance, acceptable motor vehicle abstract, and access to an insured, reliable vehicle are needed. Successful criminal and child abuse and neglect background clearance as required by state regulations for those who work with children and families in the Child Welfare System.
Deadline to Apply: Open until filled